Company Overview

Frozen Dessert Supplies is a vendor of cups, spoons, straws, and lids for small ice cream shops nationwide.

Industry
Wholesale
Headquartered
Rexburg, Idaho
Situation.
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  • Low revenue: They experienced a big revenue dip and needed help identifying the reasons for it, followed by program activities, to increase revenue. 

  • Average marketing strategy and attribution: They were operating with a basic marketing strategy and needed a more advanced playbook. Their ads/SEO & attribution were seriously suffering and needed a reboot. 

  • Poor digital infrastructure and conversions: They had difficulty building infrastructure to get the growth they wanted. Their website needed considerable conversion rate optimizations to get to the next level.

Action.
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  • We audited their HubSpot instance to identify areas of weakness that needed improvement. We found many and worked through this list to improve their infrastructure. 
  • We helped them hire good advertisers and SEO practitioners. Then we worked with the advertisers to improve and align operations to the ad programs.
  • We assisted in building a new segmentation strategy, dashboards, and an experimental framework of conversion rate optimization upgrades to help their site improve conversions.

     

Result.
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  • Scaling revenue: The company is now growing at a good rate and the revenue dip is decreasing.

  • Upgraded marketing strategy: They were able to improve their HubSpot systems, email marketing, and advertising which positively impacted revenue. 

  • Enhanced digital infrastructure and increased conversions: The website is now improved with modern design mechanics which improved conversions across the entire site.

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